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Helpdesk

  • UK based TAC (Technical Assistance Center) & NOC(Network Operations Center) with field-maintenance engineers, available 24/7, who are dedicated to supporting our customer’s business vital IT systems.

  • ISO 27001 service delivery
  • Monthly reports – detailing calls logged and trend analysis
  • Failure removal and use of substitute solutions guaranteed under terms and conditions of SLA
  • 24/7 Systems monitoring – servers and PCs
  • Support escalation management
  • Able to check parts inventory and ship 24×7

Help Desk Outsourcing

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Xuper provides fast and reliable support when your business needs it the most.

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