Xuper check critical elements of your system
every five minutes 

Go remote today

Remote monitoring

We’ll check critical elements of your system every five minutes.  We’ll know almost instantly about any problems including, or relating to:

  • Operating system problems (via Window’s services checks)
  • Remote office connectivity and  network device problems (via Ping checks)
  • ISP or Email problems (via Port checks)
  • Disk space problems (via the Disk Space Check)
  • Your website (via the Website Check).

“For less than the price of a cup of coffee, we’ll conduct a thorough check each and every morning before you start work. We’ll check:

  • Your backup is complete to make sure your data is safe
  • Your anti-virus pattern file to make sure your protection is always up-to-scratch
  • Your disk space to ensure your system won’t crash and your workers aren’t left unproductive while you recover
  • Your Exchange email system to make sure it doesn’t fill up and collapse leaving you floundering till it’s fixed
  • Your hard disk and memory health to ensure your system is always in peak operating condition
  • Your Critical Event Logs to spot other developing problems that could cause downtime during the day.

“We don’t hang about waiting for you to call when something goes wrong. Instead, we’ll check your system around the clock, day and night, for any problems that might quash your ability to do business. And when we spot trouble, we’ll fix it right away – probably before you even know about it.”

The 24×7 checks alert us instantly to any problems that may arise, it will inform us of the exact cause, and it allows Xuper to make speedy fixes – often before you even know about the problem.

Your IT service levels dramatically improve if you use Xuper’s expert remote monitoring system.

A Typical Conventional Process…..

  • A problem occurs and you usually get frustrated
  • You have to call Xuper or your current IT Support Company.
  • You have to describe the problem you are faced with, often without knowing the full extent of the problem
  • An engineer either resolves the problem or has to attend your site to fix the issue.

Using Xuper Round-the-Clock 24×7 Alerts

  • We receive an alert within 7.5 minutes on average
  • Xuper are told the exact cause of the problem (e.g. Windows service has failed)
  • Xuper fix it remotely or dispatch someone to the site.  Instantly.

The benefits: a faster, more accurate, less frustrating IT support experience.

For less than the price of a cup of coffee, we’ll conduct a thorough check each and every morning before you start work.

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